Privacy Policy

Last updated 6 November 2026

This policy explains what personal information BC-TRBO collects, why, how it is used and protected, and the choices you have. It covers BC-TRBO's online services at bctrbo.net, including the tools used to manage the BC-TRBO amateur radio DMR network. BC-TRBO ("we", "us") is a non-commercial amateur radio organization in British Columbia, Canada, run by volunteers.

1. Information we collect

When you confirm your callsign with RadioID.net, we receive only the information you authorize RadioID.net to share:

a unique account identifier issued by RadioID.net;
your name;
your amateur radio callsign, and any other callsigns RadioID.net says you hold.

We do not ask RadioID.net for your email address. (Accounts that signed in with RadioID.net before October 2026 received it then; that is the address the account uses.)

We then look up, in RadioID.net's public registry, the DMR radio IDs registered to those callsigns and the repeaters for which they are the registered trustee. This tells us which repeaters and devices you may manage.

We do not receive your RadioID.net password.

When you use a BC-TRBO password, we store your email address, your name if you give one, a one-way cryptographic hash of your password (never the password itself), and, if you turn on two-factor authentication, the secret your authenticator app uses.

When you use our services, we record the changes you make, sign-in times, the IP address a sign-in came from, and your notification preferences.

When you visit our web site, signed in or not, we record the IP address and browser your visit came from (and the name the address resolves to), the pages you open, when, the site that linked you to us, and your account if you are signed in. Administrators use this to see who is using the site and how much. No cookie is set for it. IP addresses are deleted after 30 days and the rest after a year.

When you connect a hotspot or app, we record its DMR ID, the internet address it connects from, the hardware and software it reports, its signal reports, and when it is connected.

When you transmit on the network, the network itself handles your radio ID and callsign, as every DMR network does. For each call we record the radio ID and the callsign and name registered to it at RadioID.net, the talkgroup, the repeater or hotspot it came through, when, how long, and its signal strength. These call records are public: the network monitor and the home page show them as calls happen, and they are kept for 7 days. They are also sent as calls happen to partner networks and apps that carry our talkgroups (such as QSO One). Anyone can listen live to the public talkgroups in a web browser. We do not record the audio.

2. How we use it

To sign you in and keep your account secure.
To confirm your identity and callsign, and to determine which repeaters and devices you may manage.
To operate, maintain and troubleshoot the network.
To see how much our web site is used, and spot abuse of it (global administrators only).
To email you about your account and, if you are an administrator, about network alerts. You can turn alert email off on your account page.
To keep an audit record of changes to the network, for its security and reliability.

We do not sell, rent or trade personal information. We do not use it for advertising or marketing, and we do not use tracking cookies or third-party analytics.

3. Cookies

Our services use only the cookies they need to work: one that keeps you signed in, and a short-lived one that protects a callsign check with RadioID.net while it is in progress. They are not used to track you.

4. Who can see your information

BC-TRBO global administrators can see account information to run the network and review access requests.
Site and repeater administrators see only what their role needs.
Service providers: our email relay and the hosting infrastructure that runs our services process data only to provide those services.
Anyone can see the call records described above, and hear the public talkgroups, while calls are on the air.
Partner networks and apps that carry our talkgroups receive the same call records.
Legal requirements: we may disclose information if required by law.

5. How long we keep it

We keep account information for as long as your account exists. When you ask us to close your account, we delete your personal information, except the minimum record needed for the network's audit history (such as who made a change and when). Audit and sign-in records are kept only as long as they are useful for security.

6. How we protect it

All connections to our services are encrypted (HTTPS). Passwords are stored as one-way hashes. Sensitive settings are stored encrypted. Administrator roles require two-factor authentication. Access is limited to those who need it.

7. Where it is stored

Our data is stored on servers in Canada.

8. Your choices and rights

You may ask to see the personal information we hold about you, to correct it, or to delete your account. You can unlink RadioID.net from your account page at any time; you can also withdraw BC-TRBO's access at RadioID.net. To make a request, contact us below. Canadian privacy law may give you further rights.

9. Children

Our services are intended for licensed amateur radio operators and the organizations BC-TRBO serves. They are not directed at children under 13.

10. Changes to this policy

If we change this policy, we will post the new version here and update the date above. Significant changes will be announced to account holders by email.

11. Contact

Questions, requests or concerns about privacy: admin@bctrbo.net